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Online-Merge-Offline (OMO) 虛實整合方案

縮小線上和線下業務之間的差距,讓顧客體驗無縫式的購物經驗。

OMO虛實整合方案是什麼?

OMO 方案為您的顧客提供所有線上和線下銷售通路之間完全整合的購物體驗。同時,幫助您的企業更了解顧客並推動更多銷售。

為什麼您的企業需要OMO虛實整合方案?

如今,顧客在決定購買之前會在官網或門市瀏覽商品。

透過在所有線上和線下通路提供互聯的購物體驗,您可以鼓勵顧客隨時隨地方便地購買您的商品。

透過提供更多優惠和獎勵來增加回頭客。您也可以透過手機通知顧客最新優惠,以吸引他們再次購買。

透過分析收集的數據了解顧客的購買習慣,並利用這些見解製定未來的業務成長策略。

透過一個平台輕鬆管理及更新所有已串接銷售通路(例如購物商城、品牌官網、零售、手機App等)的所有商品、庫存和銷售資料。

OMO業務的必備要素

OMO business essential - mobile shopping app
會員及購物App
OMO business essential - customer relationship management (CRM)
顧客經營 (CRM)
銷售助手App
OMO business essential - POS system
POS系統
OMO business essential - webstore
品牌官網

會員及購物App

透過購物App提供便利並獎勵您的忠實顧客

會員

讓買家透過App註冊,將其轉化為會員。會員無論身在何處都可以查看其購買記錄、商品目錄並累積會員積分。

透過獨家優惠吸引您的顧客

您的顧客可能不在您的商店,但您仍然可以給他們一個觸手可及的購物理由!透過購物App與您的顧客分享店內或官網上的最新優惠和促銷活動。

重複購買

您的顧客的購買記錄將在他們自己的購物App帳戶中提供。這樣,他們就可以隨時回顧商品詳情,並輕鬆重新購買商品。

顧客經營 (CRM)​

您的顧客對您的業務成長很有價值

將所有顧客資料集中在一處

輕鬆存取從您擁有的所有銷售通路收集的顧客資料。他們是您寶貴的顧客,您可以向他們尋求任何進一步的促銷或附加銷售機會。

實時同步您的顧客信息

所有顧客信息將從您的線上和線下店鋪自動更新。這使您可以隨時隨地方便地追蹤顧客的數據。

顧客資料管理

組織並清楚地了解所有在您的企業購物的顧客。根據指定的顧客群組分配、搜尋和識別它們。

銷售助手App

根據店內顧客的需求客製化您的業務

顧客分析

準確衡量顧客在店內或購物App上的平均支出。這將使您能夠深入了解顧客在所有銷售通路中的購物行為。

購買記錄

您的零售或店員也可能查看顧客過去的購買記錄,以了解顧客的偏好。這樣一來,他們將能夠推薦顧客感興趣的相關商品。

專屬定製促銷

專門為您的忠實顧客提供特別促銷活動。他們應該因爲持續支持您的業務而受到關心和獎勵。

POS系統

透過POS系統隨時隨地與顧客互動並向顧客銷售商品

實時同步所有庫存數據

確保顧客在門市購物時扣除您的庫存。所有其它已串接銷售通路的庫存數量也將自動更新,以防止超售。

輕鬆監控所有通路的績效

透過各大銷售通路的串接,您可以將線上和線下通路的銷售資料整合到一個界面中。無需手動分析銷售數據,為您提供通路績效的全面視圖。

提高行銷策略的有效性

利用從線上和線下通路收集的數據,您可以利用這些數據製定有效的行銷策略,最大限度地提高顧客轉換率。

品牌官網

在您自己的品牌官網​上 24/7 銷售您的商品

創造一個讓顧客記住的品牌

無需任何編碼知識即可輕鬆設立您自己的品牌官網​。讓它成為您的顧客可以信賴,可獲取第一手商品資訊和優惠的地方。

快速又安全的結帳流程

多種值得信賴且可靠的付款方式可供選擇,以確保為您的顧客提供順暢的結帳體驗。

利用強大的行銷工具發展您的品牌
透過有效的行銷策略建立您的品牌並讓您的業務更上一層樓。

立即使用SiteGiant OMO虛實整合方案轉變您的業務!

向我們獲取更多信息

Terms and Conditions

1. The SiteGiant x Lalamove First Time 10% Top-Up Bonus Campaign (the “Promotion”) is provided by LALAMOVE MALAYSIA SDN BHD (COMPANY NO. 1277201-W) (“Lalamove”) and SiteGiant Sdn Bhd (“SiteGiant”). By participating in the Promotion by registering via this link: https://sitegiant.my/lalamove-integration and/or receiving the Bonus (as defined below), this indicates you understand and agree to be bound by these Terms.

2. You are eligible to participate in the Promotion and become an “Eligible Customer” if all of the following requirements are satisfied:

a. You have enrolled in the Promotion through the dedicated main landing page for the Promotion via this link: https://sitegiant.my/lalamove-integration (“the Form”) during the Promotion Period (as defined below);

b. You have become a registered corporate (prepaid settlement) account holder of Lalamove;

c. You have signed up as a new merchant of SiteGiant and you have been onboarded by SiteGiant following satisfaction of all requirements from SiteGiant during the Promotion Period;

d. You are a company incorporated in Malaysia with a valid business registration certificate; and

e. SiteGiant and Lalamove reserve the right to refuse any Eligible Customers their participation in the Promotion for any reason and without any prior notice.

3. If you are an Eligible Customer, you are eligible to a one-time fixed credit bonus equal to 10% of the amount first topped up, to be credited to your Lalamove corporate e-wallet account (the “Bonus”) if you successfully topped up at least RM 100 during at least one single transaction to your Lalamove corporate account (the “Transaction”).

4. This Promotion commences on 15th July 2022 with the end date to be announced at a later date (the “Promotion Period”).

5. If the Eligible Customer satisfies the Conditions in clause 3 of these Terms, the Bonus will be credited within 30 days immediately following the registration of your Lalamove corporate account.

6. The relevant top-up amounts in the Lalamove account have unlimited validity from the date of the successful top-up. The Bonus is subject to applicable agreements governing your Lalamove corporate account.

7. The relevant top-up amounts are not redeemable for cash or cash-out, for resale and no refund or exchange is permitted (except as required by applicable laws).

8. During the Promotion Period, in case of any fraud or abuse in respect to how the Bonus is awarded, Lalamove reserves the right to debit the Bonus from the Eligible Customer’s Lalamove corporate account without prior notice.

9. The Bonus cannot be earned in conjunction with other offers, packages or promotions as may be launched by Lalamove from time to time, unless specified by Lalamove. The Bonus cannot be transferred to third parties or other accounts, or exchanged for any other gifts, returned or exchanged for other products with respect to Lalamove.

10. SiteGiant and Lalamove reserve the right to amend, and/or vary any of these Terms and any arrangement of this Promotion, limit, suspend, cancel, and/or terminate the Promotion, without notice and without any liability.

11. In addition:

a. General terms and conditions of Lalamove would all apply (https://www.lalamove.com/en-my/terms-and-conditions).

b. Lalamove will process the collected data and personal information in accordance with Lalamove’s privacy policy (https://www.lalamove.com/en-my/privacy-policy).

c. By participating in the Promotion, you expressly consent that any personal information that you provide, may be shared between SiteGiant and Lalamove for purposes of the Promotion and all related administrative actions in connection therewith.

12. These Terms are governed by the law of Malaysia. In case of any dispute, SiteGiant and Lalamove reserve the right of final decision.

13. For any enquiries:

Related to SiteGiant, please contact [email protected]

Related to Lalamove, please contact [email protected]

Terms and Conditions

1. This promotion availability will be based on first come, first served basis.
2. This promotion is not applicable for renewal usage.
3. This promotion is valid for new signups only.
4. Duration of this free subscription offer is 3 + 12* months (*T&C apply).
5. Free 3 months subscription from SiteGiant and 12 months subscription from Government subsidy campaign (subject to availability).
6. SiteGiant reserves the right to change these terms and conditions at any time without prior notice.